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1.Definitions
a) "Issuer" means Avis Finance Company Ltd.
b) "Avis" means the member of the Avis Rent A Car System which may provide car rental services on presentation of this voucher.
c) "Customer" means the individual whose details are set out in "Your Personal Details" below.
2. Voucher
After a prepaid booking via the website or the Avis Call center, the Customer receives a voucher.
This voucher represents the Customer's payment for rent a car services in the amount stated below and indicates that payment has been received by the Issuer. This voucher does not constitute a reservation but is simply a record of the Customer's application for vehicle rental services and a receipt for the amount paid by the Customer.
This voucher can be used to make a payment for a car rental that the Customer will have beforehand booked at Avis et for which he does have a rental agreement.
When the prepaid booking is closed, the Customer authorizes Avis to debit their credit card the amount as shown on your voucher.
3. Terms of rental
When the Customer presents this voucher to pay for vehicle rental services offered by Avis the Customer will be required to enter into a separate rental agreement with Avis. The agreement will govern the Customer's rights and responsibilities In relation to the vehicle rented. If the Customer has any queries or problems the Customer will need to take them up with Avis Customer Services in the country of booking. This voucher does not constitute a contract between the Customer and the Issuer for the Issuer to provide vehicle rental services.
Avis may refuse to rent to persons:
a) under the applicable minimum age.
b) not in possession of a valid recognized driving license,
c) who in Avis' opinion constitute an unreasonable risk or
d) unable to satisfy standard credit or cash qualification requirements applied by Avis from time to time.
This list not being restrictive.
4. Additional charges
The sum appearing in the "Amount" box below represents payment by the Customer for vehicle rental services up to that amount. The Customer shall be liable to pay Avis for all charges incurred in excess of such amount. If the Customer requests different vehicle rental services to those specified below Avis reserves the right to charge an administration fee for making this change
5. Responsibility for loss, theft etc. of voucher
Neither the Issuer nor Avis shall be liable to the Customer for any loss, damage, liability or delay resulting from
a) the loss or theft of this voucher prior to its presentation to Avis for rental services or
b) this voucher being honored on presentation by an individual other than the Customer.
6. Validity and refund
This voucher is valid for the dates specified below. If Avis should cancel this voucher where it is unable to, or in its discretion has declined to provide services to the Customer, or if it is unused on the specified dates, upon request of the Customer a refund of any unused portion shall be made to the Customer by the Issuer. In the last case Avis reserves the right to deduct a reasonable administration fee from the refund
Cancellation
If the Customer cancels their booking, a cancellation fee of €25 (€50 for vehicles from the Avis Prestige Fleet) will apply. Avis will refund any amount by which the face value of the voucher exceeds the cancellation fee.
If the Customer fails to pick up your vehicle within 24 hours from the reservation date and time shown in your booking a no-show fee of €95 (€150 for vehicles from the Avis Prestige Fleet) will apply. Avis will refund any amount by which the face value of the voucher exceeds the no-show fee.
In order to obtain a refund of the amount paid for the voucher (where applicable), the customer should request it by post, fax (+32(0)2 726 92 44) or mail (customerservice@avis.be)
Changing bookings
Subject to availability and the contract, the Customer can change their booking until they pick up their vehicle via website or by calling the Avis Call Centre (on 070223001 for Belgium and 80029614 for Luxembourg). Subject to the conditions set out below, the Customer can use their voucher as payment for another booking.
Booking changes are subject to the following restrictions:
If the Customer change a booking and the charges for the Rental Services are greater than the face value of your voucher, they will be charged the difference at Avis' then-current rates and the additional amount will be payable at the time of modification.
If the cost of the changed booking is less than the cost of the face value of the voucher, no refund will be made.
7. Rental period paid
Rentals for periods of more than 30 days are not authorized by means of this voucher.
a) The relationship of Avis and the Issuer is that of independent contractors and the Issuer has no authority to accept any contract or order on behalf of Avis or otherwise bind Avis.
b) Payments made to the Issuer are received by the Issuer as agent for Avis.
c) The issue of this voucher to the Customer shall mean acceptance by the Customer of these terms and conditions.
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