Welcome to Avis

We're here to help

Avis tries harder to make sure you are hassle and stress-free when you rent a car, but things don't always go to plan. This is where our dedicated customer service team is available to help you with any issue you may have experienced during your rental.

All you need to do is contact our Customer Service Team using the details below and quote your rental agreement or reservation number. This is so we can recall your rental details in our system. If we are unable to give you an answer immediately due to the nature of the issue, we will run a thorough investigation and provide the relevant feedback, with a resolution.

Contacting Customer Services

Avis Luxembourg is part of Avis Belgium. To get in touch, please contact our team in Belgium using the below information.

Please have your rental agreement or reservation number to hand before calling.

Our Customer Service team can only answer post-rental queries. For any questions before or during your rental, please call us.

We will endeavour to respond to you within a 5-30-day period.